Refund policy
I will accept returns.
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
Buyers are responsible for return postage costs . If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Lost/Delayed Orders
If you have not received your parcel please get in touch, by logging into your account you are able to check your tracking or I will happily do this for you.
I will always do my very best to help find your parcel and replace if possible/refund if insurance covers the current situation and in the event of circumstances like theft or fraud will always report to the appropriate authorities. Refunds under these circumstances are at my discretion.